A virtual Arabic-speaking customer-service employee on WhatsApp 24/7 — answers FAQs, books appointments, qualifies leads, handles complaints, and transfers to humans when needed. Understands 17 Arabic dialects and voice notes.
Like hiring a full-time Arabic-speaking customer-service employee — answers every WhatsApp message in seconds, in the customer's own dialect, 24/7. Cuts response time by 95%, resolves ~70% of chats without a human, and captures qualified leads automatically.
Yes — connects to Meta's WhatsApp Business Cloud API. No unofficial workarounds. Multiple numbers are supported on Professional and Agency plans.
17 — MSA plus Syrian, Lebanese, Jordanian, Palestinian, Saudi, Emirati, Kuwaiti, Qatari, Bahraini, Omani, Egyptian, Moroccan, Tunisian, Algerian, Iraqi, and Yemeni. Auto-detects the customer's dialect and replies naturally.
Yes — transcribes voice notes, understands intent, and can reply with either text or a natural Arabic AI voice.
No — it answers only from your approved knowledge base. If confidence is low, it transfers the conversation to a human with full context.
On explicit request, low-confidence answers, complaints, refunds, payment issues, legal issues, VIP customers, or any custom rule you set.
Yes — same workspace, brand profile, customer database, AI credits, billing, and analytics as the Instagram, Sales, CRM, and future Wakeeli agents.
End-to-end encrypted conversations, role-based access, workspace isolation, audit logs, and automatic backups.