AI Receptionist for Clinics and Hospitals
An AI receptionist for clinics handles administrative work in Arabic and English: patient intake, appointment scheduling and routing, reminders that cut no-shows, insurance information and patient FAQs — and escalates every clinical question to your staff. It does not diagnose, triage clinically or make treatment decisions. It runs on WhatsApp, your website and phone, and never shares patient data outside your workspace.
Why this matters
Fewer no-shows
Automated Arabic reminders 24 hours and 2 hours before every appointment.
Reception that never sleeps
Patients get answers at 2am without adding a night shift.
Insurance and pricing answers
Upload your approved insurers and price list once; the agent answers accurately.
Administrative scope only
Intake, scheduling, routing and FAQs. The agent never diagnoses — medical questions go to a human clinician.
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Frequently asked questions
Does it provide medical advice or diagnosis?
No. It is limited to administrative intake, appointment scheduling and routing, insurance information and patient FAQs. It is not a medical device and does not replace a licensed clinician.
Can the AI agent book appointments directly?
Yes. It reads your availability, offers open slots, confirms the booking and sends reminders.
Is patient data kept private?
Patient conversations stay inside your workspace and are never used to train shared models.
Does it understand Gulf and Levantine dialects?
Yes — 18 Arabic dialects plus Modern Standard Arabic and English.
Can it hand over to a nurse or doctor?
Human handoff triggers on medical intent, complaints or any keyword you define.
How long does setup take?
Most clinics are live on WhatsApp within one afternoon.
What does it cost?
Plans start free for testing; production clinic plans start at $49 per month.
Does it work with our existing clinic software?
Yes, through the Wakeeli API, webhooks, Zapier, Make or n8n.
Can it follow up after a visit?
It can send administrative follow-ups: rebooking prompts, review requests and any instructions your clinicians have written and approved.