Suq — an AI Employee for Retail
Suq is a ready-made AI employee you install in one click and point at your retail knowledge. A retail AI agent acts as a personal shopper: it recommends products from your catalogue, answers sizing and stock questions, recovers abandoned carts, tracks orders and processes return requests — in Arabic dialects, on the channels your customers already use.
What it does in retail
Product finder & upsell
Used by retail teams to reduce manual work and keep responses consistent across WhatsApp, Web, Instagram, API.
Order tracking & returns
Used by retail teams to reduce manual work and keep responses consistent across WhatsApp, Web, Instagram, API.
Shopify & Salla integration
Used by retail teams to reduce manual work and keep responses consistent across WhatsApp, Web, Instagram, API.
Abandoned cart recovery
Used by retail teams to reduce manual work and keep responses consistent across WhatsApp, Web, Instagram, API.
Frequently asked questions
- Can Suq work for a retail business?
- Yes. Suq is installed from the Wakeeli marketplace and then trained on your own retail documents, policies and tone before it answers a single customer.
- Which channels does it cover?
- WhatsApp, Web, Instagram, API. You can start with one channel and add the rest later from the same workspace.
- Does it speak Arabic dialects?
- It handles Gulf, Levantine, Egyptian in addition to Modern Standard Arabic and English.
- How long does setup take?
- Installation is one click; most retail teams finish knowledge upload, branding and testing the same day.
- What does it cost?
- Suq is priced at $45/mo. You can trial it before committing.