Agents/E-commerce/Suq
Early AccessRecently Launchedv3.0.0 · Updated 3 days ago

Suq: Shopping Assistant

6 minEasyE-commerce

Personalized product recommendations, order tracking, and returns handling for e-commerce stores.

Use cases

  • Helping shoppers choose between similar products
  • Answering stock, sizing, shipping and returns questions
  • Recovering abandoned carts over WhatsApp
  • Upselling relevant add-ons at the right moment

What this agent is used for

  • AI shopping assistant
  • ecommerce chatbot Arabic
  • product recommendation AI
  • abandoned cart recovery WhatsApp
Business value

Recovers abandoned carts, personalizes recommendations, and lifts average order value by 18%.

Demo conversation

Chat with a live preview of this agent — powered by AI.

Agent
Hi! I'm Suq. Try me as if you were a real customer — how can I help today?

Live preview — sample responses only. Real agents use your business knowledge and connected channels.

Key features

  • Product finder & upsell
  • Order tracking & returns
  • Shopify & Salla integration
  • Abandoned cart recovery

ROI calculator

Estimate your monthly savings vs. paying a human to do the same work.

Hours saved
50 hrs
Human cost
$750
Net savings
$705
ROI
1,567%

Pays for itself after roughly 30 tasks.

Compare with hiring a human

Why an AI agent outperforms a single human hire on the same job.

Criteria
Wakeeli agent
Human hire
Monthly cost
$45
~$2,500
Availability
24/7, always on
~40 hrs / week
Response time
< 1 second
Minutes to hours
Languages supported
4
Usually 1 – 2
Onboarding time
Minutes
Weeks to months
Scalability
Thousands of parallel chats
One conversation at a time
Sick leave & PTO
None
Regular
Response consistency
Always consistent
Varies with mood & training

Before you install this agent

What your company needs to prepare so this agent works well from day one.

Knowledge required

  • Your twenty most common customer questions with approved answers
  • Current prices, packages or service descriptions
  • Company policies the agent must follow, including escalation

Integrations

  • None required to start

Permissions

  • Read access to the knowledge you upload
  • No write access to your systems by default
  • A named owner who can pause the agent immediately

Kept under human review

  • Any action that moves money or changes a customer record

Default autonomy level

Level 1 — Read only

Retrieves live information from connected systems.

Preparation effort

Plan two to five working days: gather knowledge, test, then launch on one channel.

Data sensitivity

Upload only the data the agent needs to answer well — nothing more.

You have not completed the readiness assessment yet. Ten questions give you a score and a deployment plan before you buy.

Start the assessment

Verified reviews

Real reviews from customers who actually installed Suq.

No verified reviews yet. We only publish real reviews from verified customers — no placeholder ratings.

Sign in after installing this agent to write a verified review. Sign in

How installation works

  1. 1Business information
  2. 2Upload knowledge (PDFs, FAQs, URLs)
  3. 3Branding & tone
  4. 4Pick deployment channels
  5. 5Test in sandbox
  6. 6Publish

What's new

  • Native Salla integration and improved product finder.

Frequently asked questions

Which platforms does it integrate with?▾

Shopify, Salla, Zid, WooCommerce, and Magento.

Does it handle returns?▾

Yes — collects reason, issues RMA, and updates the store.

Version history

  1. v3.0.0
    2026-07-01
    Salla native integration.