Newv1.2.0 · Updated 2 weeks ago

Raqib: Customer Success Agent

4.5 (38 reviews) 520 installs 8 minEasyCustomer Support

Monitors customer health, spots churn signals, and drafts proactive check-ins to keep accounts happy.

Business value

Automate repetitive conversations, cut response time, and free your team for high-value work.

Demo conversation

Customer
Hi, can you help me?
Agent
Of course. Tell me what you need and I'll take it from here.

Key features

  • Health-score tracking
  • Churn risk detection
  • Auto-drafted check-ins
  • QBR summaries

How installation works

  1. 1Business information
  2. 2Upload knowledge (PDFs, FAQs, URLs)
  3. 3Branding & tone
  4. 4Pick deployment channels
  5. 5Test in sandbox
  6. 6Publish

What's new

  • Faster response quality and improved Arabic understanding.

Frequently asked questions

Which dialects are supported?

MSA plus major Arabic dialects — Gulf, Levantine, Egyptian, and Maghrebi.

Can I connect my own data?

Yes — upload PDFs, sync a website, or connect via API.

Version history

  1. v1.2.0
    2026-07-06
    Added QBR summary export.

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