Wakeeli WA — an AI Employee for Hotels
Wakeeli WA is a ready-made AI employee you install in one click and point at your hotels knowledge. A hotel AI concierge answers booking and amenity questions instantly in the guest's own language, upsells late checkout and airport transfers, handles in-stay requests, and builds itineraries for the surrounding city. It covers the hours your front desk cannot.
What it does in hotels
24/7 Arabic customer service on WhatsApp Business Cloud API
Used by hotels teams to reduce manual work and keep responses consistent across WhatsApp, Web, API, Webhook.
17 Arabic dialects with automatic detection & natural replies
Used by hotels teams to reduce manual work and keep responses consistent across WhatsApp, Web, API, Webhook.
Voice-note transcription & optional AI voice replies
Used by hotels teams to reduce manual work and keep responses consistent across WhatsApp, Web, API, Webhook.
RAG knowledge base — PDF, Word, Excel, URLs, catalogs, FAQs
Used by hotels teams to reduce manual work and keep responses consistent across WhatsApp, Web, API, Webhook.
Frequently asked questions
- Can Wakeeli WA work for a hotels business?
- Yes. Wakeeli WA is installed from the Wakeeli marketplace and then trained on your own hotels documents, policies and tone before it answers a single customer.
- Which channels does it cover?
- WhatsApp, Web, API, Webhook. You can start with one channel and add the rest later from the same workspace.
- Does it speak Arabic dialects?
- It handles MSA, Syrian, Lebanese, Jordanian, Palestinian, Saudi, Emirati, Kuwaiti, Qatari, Bahraini, Omani, Egyptian, Moroccan, Tunisian, Algerian, Iraqi, Yemeni in addition to Modern Standard Arabic and English.
- How long does setup take?
- Installation is one click; most hotels teams finish knowledge upload, branding and testing the same day.
- What does it cost?
- Wakeeli WA is priced at From $29/mo. You can trial it before committing.