Wakeeli WA — an AI Employee for Government
Wakeeli WA is a ready-made AI employee you install in one click and point at your government knowledge. A public-sector AI agent explains services, required documents, fees and timelines in clear Arabic, works on WhatsApp and the department website, and hands complex cases to officers with a full transcript. Every answer is grounded in your published procedures and is auditable.
What it does in government
24/7 Arabic customer service on WhatsApp Business Cloud API
Used by government teams to reduce manual work and keep responses consistent across WhatsApp, Web, API, Webhook.
17 Arabic dialects with automatic detection & natural replies
Used by government teams to reduce manual work and keep responses consistent across WhatsApp, Web, API, Webhook.
Voice-note transcription & optional AI voice replies
Used by government teams to reduce manual work and keep responses consistent across WhatsApp, Web, API, Webhook.
RAG knowledge base — PDF, Word, Excel, URLs, catalogs, FAQs
Used by government teams to reduce manual work and keep responses consistent across WhatsApp, Web, API, Webhook.
Frequently asked questions
- Can Wakeeli WA work for a government business?
- Yes. Wakeeli WA is installed from the Wakeeli marketplace and then trained on your own government documents, policies and tone before it answers a single customer.
- Which channels does it cover?
- WhatsApp, Web, API, Webhook. You can start with one channel and add the rest later from the same workspace.
- Does it speak Arabic dialects?
- It handles MSA, Syrian, Lebanese, Jordanian, Palestinian, Saudi, Emirati, Kuwaiti, Qatari, Bahraini, Omani, Egyptian, Moroccan, Tunisian, Algerian, Iraqi, Yemeni in addition to Modern Standard Arabic and English.
- How long does setup take?
- Installation is one click; most government teams finish knowledge upload, branding and testing the same day.
- What does it cost?
- Wakeeli WA is priced at From $29/mo. You can trial it before committing.