Agents/Healthcare/Amira
Staff PickTrendingv2.4.1 · Updated 2 days ago

Amira: Clinic Receptionist

4.9 (312 reviews) 4,820 installs 10 minMediumHealthcare

Automates appointment booking and patient FAQs for medical clinics. Fluent in Gulf and Levantine dialects with insurance-aware triage.

Business value

Books appointments 24/7, cuts no-shows by 40% with smart reminders, and keeps front-desk staff focused on in-clinic patients.

Demo conversation

Customer
السلام عليكم، أبغى موعد مع دكتورة أسنان يوم الخميس.
Agent
وعليكم السلام. أهلًا وسهلًا. أقرب موعد متاح مع د. سارة يوم الخميس الساعة 11:00 صباحًا أو 4:30 مساءً — أيهما يناسبك؟
Customer
الحين 4:30 أحسن.
Agent
تمام، حجزت لك. هل تأمينك ساري مع بوبا؟ عشان أتأكد من التغطية قبل الموعد.

Key features

  • Appointment booking with calendar sync
  • Insurance eligibility pre-checks
  • Multi-dialect Arabic understanding
  • Patient reminder follow-ups

How installation works

  1. 1Business information
  2. 2Upload knowledge (PDFs, FAQs, URLs)
  3. 3Branding & tone
  4. 4Pick deployment channels
  5. 5Test in sandbox
  6. 6Publish

What's new

  • Improved Egyptian dialect recognition and insurance eligibility checks.

Frequently asked questions

Does it work with my clinic management system?▾

Yes — native integrations for common regional EMRs plus API and webhook.

Is patient data secure?▾

All conversations are encrypted end-to-end and stored in region.

Version history

  1. v2.4.1
    2026-07-15
    Improved Egyptian dialect recognition.
  2. v2.3.0
    2026-06-02
    Added insurance eligibility checks.
  3. v2.2.0
    2026-04-18
    New Voice channel support.