Agents/Healthcare/Amira
Staff PickRecently Launchedv2.4.1 · Updated 2 days ago

Amira: Clinic Receptionist

10 minMediumHealthcare

Administrative front desk for medical clinics: patient intake, appointment scheduling and routing, insurance information and patient FAQs. Fluent in Gulf and Levantine dialects. Does not diagnose — clinical questions are routed to your staff.

Use cases

  • Booking, rescheduling and confirming appointments
  • Collecting administrative patient intake details before a visit
  • Answering insurance, location, pricing and opening-hours questions
  • Routing clinical questions to qualified clinic staff

What this agent is used for

  • AI clinic receptionist
  • medical appointment scheduling AI
  • patient intake automation
  • clinic WhatsApp assistant Arabic
  • healthcare front-desk automation
Business value

Handles administrative intake, appointment scheduling and routing, insurance information and patient FAQs 24/7, sends reminders that reduce no-shows, and keeps front-desk staff focused on in-clinic patients. It does not diagnose or make clinical decisions.

Demo conversation

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Key features

  • Administrative patient intake and record collection
  • Appointment scheduling, rescheduling and calendar sync
  • Insurance information from your uploaded coverage list
  • Patient FAQs: hours, location, preparation and pricing
  • Appointment routing and handoff to clinical staff
  • Multi-dialect Arabic understanding
  • Patient reminder follow-ups

ROI calculator

Estimate your monthly savings vs. paying a human to do the same work.

Hours saved
50 hrs
Human cost
$750
Net savings
$701
ROI
1,431%

Pays for itself after roughly 33 tasks.

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Criteria
Wakeeli agent
Human hire
Monthly cost
$49
~$2,500
Availability
24/7, always on
~40 hrs / week
Response time
< 1 second
Minutes to hours
Languages supported
4
Usually 1 – 2
Onboarding time
Minutes
Weeks to months
Scalability
Thousands of parallel chats
One conversation at a time
Sick leave & PTO
None
Regular
Response consistency
Always consistent
Varies with mood & training

Before you install this agent

What your company needs to prepare so this agent works well from day one.

Knowledge required

  • Your twenty most common customer questions with approved answers
  • Current prices, packages or service descriptions
  • Company policies the agent must follow, including escalation

Integrations

  • None required to start

Permissions

  • Read access to the knowledge you upload
  • No write access to your systems by default
  • A named owner who can pause the agent immediately

Kept under human review

  • Any action that moves money or changes a customer record

Default autonomy level

Level 1 — Read only

Retrieves live information from connected systems.

Preparation effort

Plan two to five working days: gather knowledge, test, then launch on one channel.

Data sensitivity

Upload only the data the agent needs to answer well — nothing more.

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How installation works

  1. 1Business information
  2. 2Upload knowledge (PDFs, FAQs, URLs)
  3. 3Branding & tone
  4. 4Pick deployment channels
  5. 5Test in sandbox
  6. 6Publish

What's new

  • Improved Egyptian dialect recognition and insurance information lookups.

Frequently asked questions

Does it work with my clinic management system?▾

Yes — native integrations for common regional EMRs plus API and webhook.

Does it give medical advice or diagnose patients?▾

No. Amira is an administrative receptionist: intake, scheduling, routing, insurance information and FAQs. Any symptom, medication or clinical question is handed to your medical staff.

What does the insurance check actually do?▾

It answers from the insurer list and coverage notes you upload and flags anything unclear for your staff — it is not an eligibility ruling or a coverage guarantee.

Is patient data secure?▾

All conversations are encrypted end-to-end and stored in region.

Pricing and launch

Status
Premium add-on
Monthly agent add-on
+$19/mo
Minimum platform plan
Professional
Languages and dialects
Arabic، English، Gulf، Levantine، Egyptian
Supported channels
WhatsApp Business Requires external approvalWebsite widget Available nowVoice / phone Early access
Needs an external integration
CRM, booking or payment systems — custom integration
What it is not designed to do
It doesn't make final legal, medical or financial decisions, or promise anything outside your approved knowledge.
Estimated setup complexity
Medium — some channels need external approval
Self-service / managed installation
Available / Available
Human handoff
Supported through escalation rules
Suggested test scenarios
A pricing question, an out-of-scope request, asking for a human
Source code
Source code is not included unless explicitly agreed in a separate written contract.

Estimated recurring total: $68/mo

Estimated first month: $68

On the Professional plan. Prices in USD, taxes excluded. Third-party providers such as Meta, WhatsApp, telephony providers, model providers or other external services may charge separate fees.

Live sandbox available · ~10 min · no account · Arabic & English

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Version history

  1. v2.4.1
    2026-07-15
    Improved Egyptian dialect recognition.
  2. v2.3.0
    2026-06-02
    Added insurance information lookups from the clinic-supplied coverage list.
  3. v2.2.0
    2026-04-18
    New Voice channel support.