Raqib — an AI Employee for Logistics
Raqib is a ready-made AI employee you install in one click and point at your logistics knowledge. A logistics AI agent answers "where is my order" instantly, proactively warns customers about delays, guides drivers through exceptions in Arabic, and turns WhatsApp into a real operations channel instead of a call queue.
What it does in logistics
Health-score tracking
Used by logistics teams to reduce manual work and keep responses consistent across Email, Slack, API.
Churn risk detection
Used by logistics teams to reduce manual work and keep responses consistent across Email, Slack, API.
Auto-drafted check-ins
Used by logistics teams to reduce manual work and keep responses consistent across Email, Slack, API.
QBR summaries
Used by logistics teams to reduce manual work and keep responses consistent across Email, Slack, API.
Frequently asked questions
- Can Raqib work for a logistics business?
- Yes. Raqib is installed from the Wakeeli marketplace and then trained on your own logistics documents, policies and tone before it answers a single customer.
- Which channels does it cover?
- Email, Slack, API. You can start with one channel and add the rest later from the same workspace.
- Does it speak Arabic dialects?
- It handles Gulf in addition to Modern Standard Arabic and English.
- How long does setup take?
- Installation is one click; most logistics teams finish knowledge upload, branding and testing the same day.
- What does it cost?
- Raqib is priced at $69/mo. You can trial it before committing.